Accueil > Formations Relation Client / Efficacité Commerciale

Un pôle de formation Relation client et efficacité commerciale dédié à l’excellence relationnelle des équipes : des réflexes commerciaux pour stimuler la fibre commerciale des équipes techniques et supports jusqu’à la gestion des clients difficiles quelque soit le contexte et le niveau d’insatisfaction avec des formations reconnues pour l’expertise et l’efficacité sur le terrain des outils et techniques proposés. La thématique Relation client couvre 38% des sessions animées à l’année.

Toutes nos formations sont adaptables et personnalisables au contexte de l’entreprise et au vécu quotidien des équipes.

 2 jours      Disponible en Flexi’Inter / Intra / Individuel

 2 jours      Disponible en Intra / Individuel

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